All food product purchases from Unexpectedmeal.com are final sale. If your order arrives damaged or spoiled, our Customer Experience team will work with you to find an appropriate solution.

For non-food items or merchandise, we may be able to coordinate an exchange with our partner vendors. Please contact us at info@unexpectedmeal.com within 14 days of delivery to begin the resolution process.

Have more questions? Submit a request

What do I do if my order arrived thawed or warmer than expected?

What do I do if my Item(s) arrive damaged?