Browse our collections and add items to your cart. Proceed to checkout to complete your order. We accept all major credit cards and various payment methods.

Yes!

We ship to all states in the continental U.S. Unfortunately, we currently cannot ship to Hawaii (HI) or Alaska (AK). Free local pickup is available at our South El Monte warehouse.

Free shipping on orders $149 or more. A $35 flat rate applies to orders under $149. Local pickup is always free with no minimum order required.

All frozen products are packed with dry ice or cold packs and shipped via FedEx or UPS Next-Day Air. Please refrigerate or freeze items immediately upon arrival to maintain quality.

Orders are typically processed and shipped within 1–2 business days. You'll receive a tracking number via email once your order has shipped.

Please contact us at info@unexpectedmeal.com as soon as possible with your order number. We'll do our best to update your address before the order ships.

Due to the perishable nature of our products, we generally do not accept returns. However, if there's an issue with your order, please contact us within 24 hours of delivery with photos and we'll do everything we can to make it right.

Take photos of the damaged items and packaging immediately and contact us at info@unexpectedmeal.com within 24 hours of delivery. Include your order number and photos for the fastest resolution.

Partial thawing during transit is normal for frozen items shipped with dry ice. If your items are cool to the touch upon arrival, they are generally safe to consume. If you have concerns, take photos and contact us within 24 hours, do not consume anything you're unsure about.

Place your order online and select Local Pick-up at checkout. We'll notify you when your order is ready. Come to our South El Monte warehouse during pickup hours and your order will be waiting, stored at the correct temperature.

9205 E Rush St. Unit C, South El Monte, CA 91733
Open Monday – Friday, 10:00 AM – 5:00 PM.

We also have community pickup points in the LA/OC area. Contact us for details.

Yes! Local pickup is always free with no minimum order requirement. Just select it at checkout and no shipping fee will be applied.

We source over 300 premium ingredients from Korea and around the world, wagyu, sashimi-grade seafood, meal kits, seasonal produce, and more. As an FDA-registered agent, all products go through full import/export compliance before reaching our customers.

Yes. All products meet FDA and USDA standards. We work exclusively with certified manufacturers and maintain a strict cold-chain system, from source to your door. Our USDA-certified logistics center stores every product at precise temperature and humidity settings.

Yes. We regularly introduce seasonal specials like Korean strawberry varieties (Pink Candy, Snowberry, Arihyang) and other limited-availability items. Check our Seasonal collection or follow us on Instagram at @unexpectedmeal.la to stay updated.

Absolutely. We currently supply to 50+ retail stores and 170+ restaurant and franchise partners across the U.S. Visit our Wholesale & B2B page or email us at info@unexpectedmeal.com to start the conversation.